Portfolio Overview
High-level metrics and geographic mention distribution across all sectors
Total Mentions
10,702
Negative Sentiment
4,957
Positive Sentiment
5,745
Active Alerts
3
BRI Mobile App Outage
Widespread reports of mobile banking unavailability
Jakarta Power Grid Issues
Multiple districts reporting intermittent outages
Fuel Supply Concerns - Bandung
Social media rumors causing station congestion
PLN outage reported in Jakarta Selatan area for the third time this week. Very frustrating! #PLN #Jakarta
Pertamina announces new fuel subsidy program for low-income households across Java
BRI mobile app down again! Cannot access my account. Terrible service lately.
Massive traffic jam near Pertamina gas station in Bandung due to fuel shortage rumors
Bank Mandiri launches new digital banking initiative for rural communities
Power fluctuations damaging electronic devices in Medan industrial area
BNI ATM network experiencing issues across Bali region
PLN completes new power plant in Sulawesi, boosting regional capacity by 200MW
Sector Analysis
Deep dive into performance metrics and AI-generated insights for each industry
Significant sentiment recovery following mid-week dip
"Sentiment dipped to 45% during the BRI outage but has since rebounded to 63% as services normalized."
Strategy: Focus on stabilizing digital infrastructure to prevent recurring 'app-down' crises
Strong upward trend driven by policy support
"Energy sentiment has steadily risen from 58% to 65%, peaking at 72% post-subsidy announcement."
Strategy: Leverage the current positive momentum to communicate long-term energy security plans
Persistent low sentiment with signs of weekend stabilization
"Utility sentiment has struggled below 50% all week, hampered by recurring Jakarta outages but stabilized by plant completion news."
Strategy: Urgent need for infrastructure reliability campaign in capital region
Company Analysis
Detailed reputation tracking and sentiment breakdown for individual portfolio companies
Strong momentum from digital banking initiative launch
"Mandiri maintained a high sentiment above 70% all week, peaking on Friday as digital banking adoption numbers were released."
Strategy: Expand digital banking marketing to adjacent regions
ATM network reliability impacting tourist confidence
"BNI sentiment saw a slow decline from 58% to 54% mid-week due to Bali ATM reports, now stabilizing at 56%."
Strategy: Prioritize ATM maintenance in high-traffic tourist areas
Mobile app outage causing significant reputation damage
"BRI experienced a sharp drop from 65% to 45% on Thursday following the mobile app outage, showing a slow recovery to 54% by Sunday."
Strategy: Issue public statement and accelerate system recovery
Mortgage rate concerns creating moderate sentiment dip
"BTN sentiment remained relatively stable around 67-69%, with minor fluctuations linked to interest rate rumors."
Strategy: Improve rate change communication strategy
Subsidy program praise balancing shortage misinformation
"Pertamina sentiment fluctuated between 54-62%, spiking on Friday after the subsidy announcement offset earlier supply concerns."
Strategy: Launch proactive misinformation response campaign
Grid reliability issues dominating negative sentiment
"PLN sentiment dipped to a low of 38% on Thursday due to Jakarta grid failures but crawled back to 42% after the Makassar plant news."
Strategy: Accelerate Jakarta grid infrastructure communications